Quality Engineer

PRIMARY JOB OBJECTIVE

Provides technical assistance and manufacturing support for all elements of product and process quality. Identifies key process characteristics and develops plans for process control and continuous improvement.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Perform data analysis looking for trends and provide feedback/recommendations to process owners.
  2. Enhance systems to improve data gathering, analysis and reporting to internal and external customers on scheduled and .as needed. basis. Make product and system quality decisions to applicable industry and customer requirements (i.e. IPC, ISO)
  3. Provide hands-on support of workmanship requirements and internal quality systems consistent with ISO 9001, 13485 and other customer defined quality initiatives.
  4. Perform various quality activities including customer / supplier interface, internal audits, corrective & preventive actions.
  5. Coordinate corrective and preventive action activities, including root cause analysis and data collection.
  6. Participate in the documentation and improvements of the overall quality system
  7. Document Root Cause and Corrective Action for internal and external issues
  8. Establish product and processes data gathering & review procedures as well as provide data integrity checks.
  9. Coordinate MRB activity and coordinate vendor quality problem resolution with turnkey, purchased consigned parts.
  10. Help teams resolve quality problems.
  11. Review production run data in a timely manner & address trends & data anomalies.
  12. Track and report on plant/team/cell and/or quality performance at pre-established intervals and report results and actions internally and to the customer.
  13. Work with engineering and customer to:
    o Review customer and industry documents for quality requirements
    o Define product quality requirements
    o Establish quality plan (inspection and process control) on products.
    o Resolve quality problems and provide plant tours
  14. Establish receiving inspection procedures as necessary for components in the facility.
  15. Maintain and update E.S.D. policies.
  16. Supports the implementation and maintenance of company policies, procedures, and work instructions.
  17. An active member and lead auditor of the internal audit system. A resource and guide for the internal product/process audits.
  18. Maintain documentation in support of internal and external quality system requirements.
  19. Actively participate in corporate or Team Continuous Improvement events or activities.
  20. Know and understand workplace hazards and take steps to proactively prevent and report hazards or injuries in the workplace.
  21. Make new business opportunities and integration of customers into MDC a top priority, as outlined in SOP-0023.
  22. Other related duties and/or projects as identified.

NATURE AND SCOPE

Reports directly to the Quality Manager. Interfaces with customer regarding quality related issues. Interacts regularly with all levels of management and operations personnel, to understand and exceed customer expectations. Primarily responsible for single-location quality issues. Works collectively with Quality team on corporate initiatives. Active member of assigned customer teams and Eden Prairie MST, and Material Review Board.

JOB SPECIFICATIONS

  • 4-year technical or engineering degree AND 2 to 5 years experience in a manufacturing environment required OR equivalent combination of education and experience.
  • Experience with implementation and use of SPC, Preventive and Corrective action, customer and vendor interface required.
  • ASQ technician or engineer certification preferred.
  • Use problem-solving skills to investigate and resolve problems
  • Critical thinking, problem solving, judgment and leadership skills.
  • Demonstrated ability to lead without formal authority and to lead solutions to difficult and sensitive problems.
  • Demonstrated success in the use of quality tools including (but not limited to): Parato analysis, SPC (run charts, Xbar R charts, box and whisker charts, P charts, U charts, scatter diagrams, Histograms, normal probability charts, CP, CPK, mean, median, mode, PPM, DPMO), Gage R&R, DOE, benchmarking, goal setting, project management, planning and scheduling, cost of quality, use and elements of an audit system, sample plans and application, FMEA, Kaizen, Flow charts, fish bone diagrams, affinity charts, check sheets, cause effect diagrams, corrective and preventive actions, methods for data collection.
  • Intermediate level PC based skills . MS Word, Excel required. Lotus Notes, MS Access, MS Project, Agile knowledge a plus.
  • Ability to read, write, listen, and otherwise communicate and understand effectively in English required. Excellent oral and written communications skills required. Ability to professionally represent MDC to customers, auditors, vendors, and other outside contacts.
  • Ability to analyze and derive conclusions out of similar experiences, without established precedent, policy or practices to rely upon.
  • Excellent attention to detail and accuracy very important. Strong sense of urgency, and ability to manage and prioritize multiple tasks. Self motivated with the ability to work independently.

AA/EEO

E-mail resume to humanresources@logicpd.com
or fax resume to HR at 952-941-8065