To receive a Return Merchandise Authorization (RMA) for your product(s), you
must submit a request using the online RMA Request tool. Before submitting a request,
please take a look at our support pages and the available Product Change Notifications
(PCN) for each affected product (available on the downloads page for each product you have
registered under My Account). The Product Change Notifications
contain a wealth of information including currently known design and production issues.
| Date |
Document |
File Type |
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RMA request process
To begin the RMA process you must have an account on the Logic website.
If you do not have an account yet, please use the Create Account tool to create one
before filling out an RMA Request.
After submitting your RMA request, you will receive an automated email indicating
the request has reached Logic and will be reviewed. If the RMA request is accepted,
you will receive further information about returning the product(s), including a
unique RMA number. If the RMA request is declined, you will receive a detailed
explanation via email.
To expedite the RMA process, please return your product(s) to Logic Product
Development only after you have received an RMA number and the provided mailing label.
RMA Requests
Access RMA Requests
