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GLOBAL AEROSPACE AND DEFENSE SUPPLIER // Regulatory Tracking System

By providing manufacturing and fulfillment services for over 12 years, Logic PD has formed a partnership with one of the world’s largest aerospace and defense suppliers. This partnership required Logic PD to develop a process for tracking material date codes on each assembly serial number to meet traceability requirements set by the customer and governing bodies including the FAA and IAQC.

CHALLENGE

Logic PD was selected as a manufacturing partner to help this aerospace and defense customer build board assemblies for mission critical technologies and products used on aircraft around the world. The boards incorporate smart technology and are responsible for the monitoring and tracking of crucial functions including air speed, stall detection, ice detection, angle of attack, warning systems, and fuel management systems on commercial and military aircraft.

With the safety of millions of people dependent on this technology, it is important for the customer to know the location of all of the manufactured and delivered boards and products. Regulatory bodies, like the Federal Aviation Administration (FAA) and the International Aerospace Quality Group (IAQG) require this type of tracking. With safety as a top priority, it was crucial that Logic PD implement a tracking system to adhere to regulatory standards to continue work with the customer.

SOLUTION

Logic PD and the customer worked to employ a date code/lot code traceability system that was designed around specific regulatory standards that require all parts be tracked individually from the Original Equipment Manufacturer (OEM) to end of life. The system itself would require a numerical code to be added to all parts and finished product. Paired with a database, the system would track the date code of all parts on a range of serial numbers of assemblies built against a Job number. Therefore, if there was an issue with a part used on an assembly, Logic PD could easily identify the serial numbers of the assemblies where those particular parts were used and could provide that information within a maximum of 48 hours to our customers.

This type of traceability system also required specific documentation protocols under IAQC standards. These documentation standards require that Logic PD has a method of approving, controlling and distributing documents and include implementing a software inventory spreadsheet, document change request form, and document revision checklist. Logic PD performs regular internal audits to ensure that all processes are being followed and completed.

Additionally, in order to adhere to Quality Management Standards, Logic PD had to improve supplier flow and monitoring activities. This meant tracking parts coming in from different suppliers to ensure that all the material is real and can be traced back to the OEM before being used in production. This helps ensure that no counterfeit material is being used in the manufacturing process.

Implementing these processes was part of the disciplines required to receive an AS9100 certification for Logic PD.

RESULTS

This process has been tested and successfully executed numerous times in audits and real life scenarios. The response time has always been within 48 hours and has met the stringent safety regulations set by governing bodies and the customer. This and other processes created jointly with this customer was a big factor in Logic PD being awarded the “Outstanding Achievement in Continuous Improvement Award” in 2007. Today, Logic PD manufactures 475 different part numbers and produces of 4,600 units per month for the customer. The companies have been working together for over 12 years and the customer has grown their business with Logic PD over tenfold.

CUSTOMER PROFILE

This Fortune 500 customer is one of the largest global suppliers of aerospace and defense products and has a reputation for delivering safe and secure products. The company provides aircraft products and components as well as design and manufacturing services worldwide.

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